Shipping Information

Shipping is simple and straightforward. We use Australia Post which provides tracking information from placement to delivery and allows you to pick up from your local Australia Post outlet if you miss your delivery.

Please be sure to indicate your daytime address for deliveries.

Any irregular or additional freight and handling that need to be charged will be arranged and agreed upon with you before finalising payment and delivery. High Tea with Mrs Woo will not be liable for any loss or damage caused directly or indirectly by any delay in or failure of delivery.

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SHIPPING WITHIN AUSTRALIA    

Shipping within Australia is available at the following flat fee rates -

Standard Delivery$10.00
Express Post $20.00
Local Delivery* $5.00
Pick-Up In-Storeno fee

*Local Delivery is only available for shipping addresses that are within 10km of our Newcastle store. The postcodes and suburbs that are eligible for this service are:

2300 Newcastle, Newcastle East, Cooks Hill, The Hill, Bar Beach
2302 Newcastle West
2303 Hamilton, Hamilton East, Hamilton South
2304 Mayfield West, Mayfield North, Kooragang, Warabrook, Sandgate
2289 Adamstown, Adamstown Heights, Highfields, Kotara, Kotara Fair, Garden Suburb
2290Charlestown, Whitebridge, Kahibah, Tingira Heights, Bennetts Green, Gateshead, Dudley, Redhead, Hillsborough, Mount Hutton
2291 The Junction, Merewether, Merewether Heights
2292 Hamilton North, Broadmeadow
2293 Wickham, Maryville
2294 Carrington
2295 Stockton, Fern Bay
2296 Islington
2297 Tighes Hill
2298 Georgetown, Waratah, Waratah West
2299 Lambton, North Lambton, Jesmond
2305 New Lambton, Kotara East, Kotara South,New Lambton Heights
2304 Mayfield, Mayfield East,
2306 Windale
2307 Shortland
2308 Callaghan, University of Newcastle,
2287 Rankin Park, Elermore Vale, Birmingham Gardens, Wallsend, Wallsend South
2285 Cardiff, Cardiff South, Cardiff Heights, Glendale, Macquarie Hills
2282 Lakelands

Your order will be delivered within 2-5 business days if you choose Local Delivery and 3-14 business days by Australia Post (expect longer if your destination is in regional or remote areas).

 

INTERNATIONAL SHIPPING

International shipping is available at a flat fee rate of $40AUD International Standard.

Your orders will be delivered via Australia Post’s trackable* International Standard service. It is affiliated with the postal services within your country. The estimated delivery time between metro areas of major cities is 6+ business days (expect longer if your destination is in regional or remote areas). This excludes time in customs (if applicable) and may be subject to delay due to causes outside of Australia Post's control.

*Tracking not available for all countries and additional charges may apply. We will let you know if this is the case for your country.

 

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