Shipping is simple and straightforward. We use Australia Post which provides tracking information from placement to delivery and allows you to pick up from your local Australia Post outlet if you miss your delivery.
Please be sure to indicate your daytime address for deliveries.
Any irregular or additional freight and handling that need to be charged will be arranged and agreed upon with you before finalising payment and delivery. High Tea with Mrs Woo will not be liable for any loss or damage caused directly or indirectly by any delay in or failure of delivery.
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SHIPPING WITHIN AUSTRALIA
Shipping within Australia is available at the following flat fee rates -
|Pick-Up In-Store||no fee|
*Local Delivery is only available for shipping addresses that are within 10km of our Newcastle store. The postcodes and suburbs that are eligible for this service are:
|2300||Newcastle, Newcastle East, Cooks Hill, The Hill, Bar Beach|
|2303||Hamilton, Hamilton East, Hamilton South|
|2304||Mayfield West, Mayfield North, Kooragang, Warabrook, Sandgate|
|2289||Adamstown, Adamstown Heights, Highfields, Kotara, Kotara Fair, Garden Suburb|
|2290||Charlestown, Whitebridge, Kahibah, Tingira Heights, Bennetts Green, Gateshead, Dudley, Redhead, Hillsborough, Mount Hutton|
|2291||The Junction, Merewether, Merewether Heights|
|2292||Hamilton North, Broadmeadow|
|2295||Stockton, Fern Bay|
|2298||Georgetown, Waratah, Waratah West|
|2299||Lambton, North Lambton, Jesmond|
|2305||New Lambton, Kotara East, Kotara South,New Lambton Heights|
|2304||Mayfield, Mayfield East,|
|2308||Callaghan, University of Newcastle,|
|2287||Rankin Park, Elermore Vale, Birmingham Gardens, Wallsend, Wallsend South|
|2285||Cardiff, Cardiff South, Cardiff Heights, Glendale, Macquarie Hills|
Your order will be delivered within 2-5 business days if you choose Local Delivery and 3-14 business days by Australia Post (expect longer if your destination
is in regional or remote areas).
International shipping is available at a flat fee rate of $40AUD International Standard.
Your orders will be delivered via Australia Post’s trackable* International Standard service. It is affiliated with the postal services within your country. The estimated delivery time between metro areas of major cities is 6+ business days (expect longer if your destination is in regional or remote areas). This excludes time in customs (if applicable) and may be subject to delay due to causes outside of Australia Post's control.
*Tracking not available for all countries and additional charges may apply. We will let you know if this is the case for your country.