Shipping Information

Shipping is simple and straightforward. We use Australia Post which provides tracking information from placement to delivery and allows you to pick up from your local Australia Post outlet if you miss your delivery.

Please be sure to indicate your daytime address for deliveries.

Any irregular or additional freight and handling that need to be charged will be arranged and agreed upon with you before finalising payment and delivery. High Tea with Mrs Woo will not be liable for any loss or damage caused directly or indirectly by any delay in or failure of delivery.

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SHIPPING WITHIN AUSTRALIA    

Shipping within Australia is available at the following flat fee rates -

Standard Delivery$10.00
Express Post $20.00
Pick-Up IN-STORE
no fee
Gift Voucher ONLYno fee

Your order will be delivered within 3-10 business days by Australia Post (expect a slightly longer wait if your destination is in regional or remote areas). 

GIFT VOUCHER ONLY shipping option is applicable to orders that do not include any other clothing or accessories items at Checkout.

*LOCAL DELIVERY SERVICE DURING COVID-19 TRADING RESTRICTIONS*

We are offering a FREE local delivery service during this time. However, delivery area is limited to addresses within 5-6km of Newcastle. Please select COVID-19 LOCAL DELIVERY option if your postcode is -

Newcastle, Bar Beach  2300  The Junction   2291 
Islington
2296  Merewether  2291 
Tighes Hill 2297  Adamstown  2289 
Maryville  2293  Broadmeadow  2292 
Carrington 2294 Waratah  2298 
Mayfield 2304 Georgetown 2298

Thank you for your support and understanding during this time.

 

 

INTERNATIONAL SHIPPING

International shipping is available at a flat fee rate of $40AUD International Standard.

Your orders will be delivered via Australia Post’s trackable* International Standard service. It is affiliated with the postal services within your country. The estimated delivery time between metro areas of major cities is 6+ business days (expect longer if your destination is in regional or remote areas). This excludes time in customs (if applicable) and may be subject to delay due to causes outside of Australia Post's control.

*Tracking not available for all countries and additional charges may apply. We will let you know if this is the case for your country.

 

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